Five systems. One front desk.
Vorena isn’t one tool pretending to fit everyone. Each system is built for a specific kind of business. Pick the one that matches how your customers reach you.
The Operator
The Operator is Vorena's front desk for 1–3-person online shops: website chat trained on your store, order-status lookups, wandered-off-shopper nudges, and quiet email capture. One flat price, one size for every small shop, with a 7-day free trial.
Main Street
Main Street is Vorena's front-desk system for owner-operated local services (HVAC, auto repair, salons, cleaners): it answers website chat day and night, captures the lead, runs photo quote intake, books work to your calendar, and asks for the review when the job closes.
Concierge
Concierge is Vorena's booking-led front desk for restaurants, studios, spas, and venues: reservations and class bookings, waitlist management, occasion memory, and no-show-cutting reminder flows, tuned to sound like your house.
The Firm
The Firm is Vorena's engineered front-desk system for licensed practices (law, accounting, insurance, brokerages): structured intake by matter type, conflict screening, document checklists, a complete audit log, and communication guardrails. No advice, ever.
Enterprise
Enterprise is Vorena's built-to-order arm: founder-led scoping, a fixed-price first build on your existing stack, then operated and improved month over month (workflows, integrations, and internal automation beyond the front desk).
Compare the systems
| System | Built for | Lead channel | Signature jobs | Trial | Pricing |
|---|---|---|---|---|---|
| The Operator | 1–3-person online shops | Website chat | Product/policy answers, order-status lookups, cart-abandon nudges, email capture | 7-day free trial | $79 flat |
| Main Street | Owner-operated local services (trades, auto, salons, cleaners) | Website chat (with text & email follow-up) | Lead capture, photo quote intake, calendar booking, review asks | 14-day free trial | Fit-priced after a 14-day trial |
| Concierge | Restaurants, studios, spas, venues | Bookings / walk-ins | Reservations & class bookings, waitlist, occasion memory, no-show reminders | 14-day free trial | Fit-priced after a 14-day trial |
| The Firm | Licensed practices (law, accounting, insurance, brokerages) | Intake & inquiries | Matter-type intake, conflict screening, document checklists, audit log | 14-day free trial | Fit-priced after a 14-day trial |
| Enterprise | Operations beyond the front desk | Custom | Multi-step workflows, deep integrations, internal automation | Scoped, no self-serve trial | Scoped & quoted |
Metered systems are fit-priced. Your Desk Report recommends a size after the trial. $79 is the one public figure.